RPA is a technology that you can use for diverse purposes like in training, marketing, leadership, education, etc. In fact, robotic process automation uses artificial intelligence which makes it a part of intelligent process automation. In this article at AFCEA, Jennifer A. Miller discusses how RPA is making inroads into your workplace.
The RPA Invasion
The reason for the rising RPA popularity is because of cent-percent ROI reports and the increasing level of application diversity. As per the Journal of Government Financial Management, it is present in several government offices. RPA is capable of automating repetitive, rule-based tasks and simple processes in multiple systems.
The Earlier Usage:
In the earlier days, RPA was used for screen scraping, data scraping, and web scraping. By screen scrapping, you can collect data from the display of a legacy system and make it compatible with a modern device. Data scraping allows you to collect a huge amount of data and convert it into compatible formats like Microsoft Excel. However, you need tools for web scraping, i.e. while collecting data from the net. The web scraping tools and services are mostly free, and the newer versions even allow audio feeds.
Usage in Human-Centric Jobs:
Xchanging has been using RPA to provide technology solutions to its clientele in the insurance field. This London-based company has also named two of the systems as Henry and Poppy. Though there is a general misgiving of robots taking jobs away from the human workforce, studies say otherwise. Employees will be shifted to a more creative domain that increases productivity and reduces attrition. Some think that the low-skilled, offshore employees will bear the brunt of the revolution. More studies must be done to make such decisive conclusions. However, the U.S. military definitely wants to try out the benefits RPA has to offer and is open to collaborating with the robots for national interest.
The author suggests that you must be open to new ideas and see how the disruption works out for you. The Journal of Government of Financial Management suggests that you should start with small and rule-defined processes to realize some initial profits. This will gradually help to win stakeholders like IT administrators, sponsors, and customers. Go through the pros and cons before finalizing an RPA vendor. Train your workforce, help them improve with timely feedback, and build a culture that enables RPA growth.
To view the original article in full, visit the following link: https://www.afcea.org/content/disruptive-design-robotic-process-automation-invades-workplace