Cross-functional IntegrationWorkflow Automation

HR Bots: Making a Remarkable Presence

The automated efficiency of RPA helps in reducing human effort, saving cost and improving data management for Human Resources (HRs). It allows the HR department to reduce human skills by implementing a rule-based, highly transactional process.

In this article at the Society for Human Resource Management (SHRM), Dave Zielinski explains the need for implementing RPA tools in HR to improve the accuracy and speed of data management.

Fast Track HR Work

The software ‘bots’ can reduce the operational tasks of the HRs and help them deliver accurate data for payrolls, benefits enrollment, onboarding, and compliance reporting. The ‘bots’ are efficient to perform multiple processes in payroll and benefits systems without human intervention.

The author shares an observation of Greg Vert, Senior Manager, Deloitte Consulting about HR bots. Vert defines RPA as ‘ingenious’ at pulling data from one HR system to load it on the other. In fact, bots are capable of auditing data and generating reports by collecting data from multiple resources. These bots can also open an email attachment to fill automated forms.

As per the 2017 Deloitte Global Human Capital Trends study, 22 percent of the high-performing HR organizations are executing RPA, as compared to only 6 percent of the low-performing HR organizations. A Forrester research suggests that automating a high-volume RPA process can relieve the effort of 3-4 HR employees and let them focus on strategy creation, innovation, data analysis and much more.

At present, only a few organizations lead ahead in RPA implementation. The London-based tax, transaction and advisory services company, Ernst and Young (EY) have 822 internal RPA bots, out of which 23 are used in HR.

New User Tips

Vert suggests that those planning RPA implementations must look for leading automation processes based on volume, adjustment, and intricacy. Then pilot 2-3 software bots in these areas. The best thing about RPA is that it can easily comply with an HR technology platform without disrupting the existing payroll system. RPA accesses applications at the user interface layer like humans.

Saving Cost

The implementation cost of in-house developed bots will always differ from a vendor procurement process. Reputable RPA vendors like Blue Prism, Automation Anywhere and UiPath are to name a few.

When evaluating RPA solutions, Vert suggests considering three key costs that include one-time setup, bot licensing fees, and bot development and maintenance costs.

The author suggests that once the bot development skills will be common, and the RPA costs tone down, the chances of applying RPA within HR will grow. To read the original article, click on the following link: https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/robotic-process-automation-hr.aspx

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