Tools and Methods

5 Ways CIOs Can Leverage RPA to Increase Influence

Robotic Process Automation (RPA) has the potential to create new jobs and roles. It can also transform the existing roles. With more companies investing in digital initiatives, CIOs can get the maximum leverage out of the situation. In this article at IRPAAI, CEO and Founder Frank Casale narrates how CIOs can leverage the RPA market.

When RPA Is the Boss

RPA is a small but significant step towards digital transformation as compared to technologies like AI, NLP, machine learning, etc. CIOs play an important role for companies that want to stay ahead in the transformation age. Here are the 5 ways that Casale thinks RPA could help CIOs to increase influence in their companies:

1.    Playing the Lead Role

Previously, IT leaders were worried about security and the lack of skilled people to handle innovative technologies. However, with the introduction of RPA, the resource requirements for routine tasks are reducing drastically. In fact, CIOs must strategize as per the work dynamics to help reach company goals. Their primary goal should be to make organizations base their processes and functions around information management.

2.    IT, the Hub of Innovation

To become the foundational structure of digital transformation, IT must cater to the employee and consumer needs. RPA helps CIOs to streamline consumer analytics, data mining, social media data interpretation, and Big Data warehousing. A CIO of a U.S. insurance company automated several manual processes and changed the way the company perceived labor-intensive assignments.

3.    New Management Standards

Organizations need CIOs to create a sturdy information management framework, data usage policy, and strategy planning. This increases CIO dependency in almost all departments related to administration of network, website, database, technology, and system. Also, they must evolve new strategies around employee-to-employee and employee-to-machine work ethics to enable a healthy work environment in the coming years.

4.    Creating New Options

With RPA, CIOs can look forward to increasing the rate of cost savings by 40 percent. A network provider helped a company complete 80 percent of its update processes with automation. This reduced the 12-month update cycle into a 1-month assignment. It helped the CIO to save cost in resource involvement and increase the quality of service.

5.    Closer to the C-Suite

A CIO’s role revolved around handling, organization, and distribution of information before. Their role eventually lost the importance of a C-Suite level executive. However, the scenario has changed over time owing to the business requirements to try out technological innovations. CIOs must be more involved with consumer requirements and should find out ways to evolve business operations to increase revenue. CEOs now want their CIOs to think on a more strategic level.

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